You are here
HSE Frequently Asked Questions
FAQ Documents from Test Providers:
FAQs from the HSE Testing Office:
Preparing and Testing:
No, we do not keep any tester documents. You must order your documents from DiplomaSender directly by phone 855-313-5799 or online chat available Monday through Friday 8am to 5pm MST.
Yes, DiplomaSender maintains all HSE student records, including historical records. In addition to electronic storage, they are able to do archive searches for old physical documents.
No--Please contact DiplomaSender at 855-313-5799 or email@example.com for education verification requests. Do not send student PII (personally identifiable information) to that email address.
Preparing and Testing:
Both programs are state-approved for HSE and earn you the exact same diploma from CDE. We don’t endorse one over the other. You can read about some of the differences between the two in our current Fact Sheet.
Since you are a minor being monitored by an (adult) online proctor, the test publisher may place a hold on your account before you can schedule. These are typically reviewed and lifted within a few days, but if the hold is taking too long, reach out to GED or HiSET directly or contact Alena Barczak at the state HSE Office.
- In your student account: Both GED and HiSET offer free and for-purchase study materials once you’ve created a student account
- Public libraries: in addition to preparation courses, many libraries have HSE study or practice books
- Bookstores/Used bookstores: You can also find practice books at bookstores or online stores such as Amazon
No, Colorado does not have a residency requirement for HSE exams. When you sign up on GED or HiSET’s website, you should choose Colorado as your jurisdiction to be issued a Colorado HSE diploma (after passing your exams).
While the age requirement is 17 years of age, you can be approved to take the test at 16 years of age via an age waiver. 15-year-old students cannot request an age waiver and must wait until they are 16.
The supporting letter is an additional document to the age waiver application that should come from the applicable party to support the student's request to test at 16 years old. Please read the detailed descriptions of each possible type of supporting letter in the Conditions for Approval section of the Age Waivers webpage.